Court Victim Advisor | Bay of Plenty

Job Description

Te Haeata/The Opportunity

This is a full time position based at the Tauranga District Court .

Are you calm, resilient and passionate when it comes to dealing with people?

This is an exciting opportunity for a proactive and adaptable person who has the necessary specialist knowledge, skills, and experience to make a major contribution to assisting victims of crime through the court process.

The Court Victims Advisor role includes

• Informing victims of the case against the defendant in the court system and provide updates as required
• Facilitating the victim's participation in the process.
• Considering safety concerns and support services, sometimes urgently.
• Maintaining contact with relevant stakeholders to ensure accurate and timely communication between the parties the victim is interacting with.

Te āhuatunga a te tūranga/About the Role

This is an exciting opportunity for a proactive and adaptable person who has the necessary specialist knowledge, skills and experience to make a major contribution to assisting victims of crime through the court process.

You'll make an enormous difference to victims through what you do. You will keep victims updated on the progress of their case and help them participate effectively in the Criminal Justice System.

The role requires you to demonstrate:

• Resilience when it comes to working with people
• A calm nature and an ability to relate to people
• Ability to enjoy the challenges of working with stakeholders and assisting people who have been affected by crime

Mō mātou/About us  

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand. 

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported, and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

He pūkenga tou/Skills and Experience

To be successful in this role, you will need:

• Strong written and verbal communication skills – with sound judgement and the ability to work across a diverse range of people and stakeholders. Every victim is different, so there is no single approach for all victims.
• To be self-aware – you will demonstrate sound judgement and the ability to work autonomously
• The ability to multi-task – you will be able to manage conflicting priorities and move from one task to another confidently and professionally in sometimes challenging circumstances
• Willingness to learn – legislation and processes in the courts are always changing and you will be able to adapt and maintain knowledge capital
• Resilience – you will be working on sensitive cases and sometimes at high volume
• Relationship Management - have strong abilities in creating and maintaining effective relationships
• Cultural awareness competencies - to enable you to work with all victims and their whanau who are from diverse backgrounds and to have an understanding of Te Ao Māori, Te Reo Māori me onā tikanga
• Knowledge - an understanding of the dynamics of Family Violence and Sexual Violence, or have a relevant tertiary qualification and/or experience in the sector

A full driver's licence is required.

Ngā painga o tēnei wāhi mahi/What's great about working here 

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include: 

• 22 days holiday leave 

• flexible work hours where possible 

• an online professional development portal 

• access to a variety of inclusive and proactive networks 

See our full range of benefits here. 

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career. 

Utu ā-tau/Salary

The appointing salary for this role will be between $74,634 and $100,846 based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV, cover letter and self-assessment. You will also be required to complete the questionnaire.

Applications close on: Friday 29 May 2026

If you have any questions, please contact recruitment@justice.govt.nz