Service Manager | Gisborne

Job Description

Service Manager – Gisborne | Ministry of Justice

Te Haeata/The Opportunity

This role isn't about having the perfect qualification or following a traditional career path. It's about mindset. We're looking for someone who is values-led, community-minded, and motivated by the opportunity to make a meaningful difference in Gisborne and the wider region. As a Service Manager at the Ministry of Justice, you'll lead and support frontline teams who work with people at pivotal moments in their lives. Your leadership will help create fair, accessible, and humane justice services that truly serve our community.

Ō pūkenga/Skills and Experience

You might come from a range of backgrounds—people leadership, social services, operational management, iwi or community-based roles. What matters most is your ability to lead with empathy, integrity, and courage, and your commitment to long‑lasting, positive change. If you're driven to grow people, improve services, and contribute to a justice system that reflects Te Ao Māori and the communities it serves, we want to hear from you. Don't let a job title or formal qualification hold you back, if this role speaks to your purpose, you could be exactly who we're looking for.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $99,208 and $135,539 based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Friday 22^nd May; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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