Court Registry Officer Waitakere Family Court | Auckland Region

Job Description

Court Registry Officer

Waitakere Family Court – Permanent Full Time

Want to make an exciting difference in your community? Join our amazing team at the Ministry of Justice and learn all about working directly with judiciary, stakeholders, and whanau in our community to deliver people-centred justice services in the Family Court.

Te Haeata/The Opportunity

A Courts Registry Officer is critical to the successful daily operation of the district court and makes a huge positive difference in the lives of whanau in our communities in the following exciting ways and not limited to:

• Facilitating the smooth delivery of court hearings through Court Taking, which includes announcing the judges entry into court (in English and Te Reo Māori), calling cases and general administration of the court.
• Ensure court participants matters progress in a timely manner through the court process by effective Case Management
• At Justice we have a no wrong door policy, using plain language you will interact with court users “kanohi ki te kanohi” (face to face), over the phone or by email to provide solutions focussed Customer Service on any matter.
• Working hours from 8.00am-5.00pm Monday – Friday

Ō pūkenga/Skills and Experience

We want you to have a strong desire to serve the New Zealand public and deliver a high standard of customer service. Our communities are diverse and so are our court participants and our justice kaimahi (workforce) so we want you to bring your ability to work and collaborate with all kinds of people.

You don't need to have experience working in the Justice Sector, but you'll need great communication skills, a passion for helping your community and the ability to multi-task. A people centred and empathetic communication style is highly beneficial. The role itself requires you to have high attention to detail and the willingness to continuously improve and learn.

A full NZ Drivers' license is mandatory for this role.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our teams through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

Providing you with the opportunity to take your career where you'd like to be is important to us. We can offer learning and professional development opportunities within Te Tāhū o te Ture and Aotearoa's Justice Sector.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave (Perm)
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The appointing salary for this role will be between $60,729 and $80,794 based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on 20 March 2026, however we will be reviewing CV's as they come in and may invite successful candidates to interview before the close date.  Interviews will take place during 23-27 March 2026.

If you have any questions, please contact recruitment@justice.govt.nz