Court Registry Officer - Gisborne District Court | Gisborne

Job Description

Court Registry Officer - Gisborne District Court

Te Haeata/The Opportunity

As a Court Registry Officer, you are an important cog in the justice machine. You will work with a team responsible for the successful operation of the Court and liaise with multiple stakeholders including members of the judiciary, lawyers, and the public.

You'll enjoy the diversity of duties with tasks that include but are not limited to:

• Case management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry and sound decision-making.
• Court taking – this is the running of the court. This includes opening court sessions (in English and Te Reo Māori), working closely with Judiciary in the courtroom and in chambers and general administration of the court.
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions.

Ō pūkenga/Skills and Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the justice system, are entering or returning to the workforce, or have a passion for working with customers, this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be:

• Resilient – there are times when working in the courts you will be working on sensitive cases and often at high volumes and a fast pace.
• Detail orientated and observant – the court has many different processes and case information needs to be accurate.
• Self-aware – you'll understand our customers and will be confident working across a range of situations with maturity and positivity.
• Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes in the court are always changing and you will be able to adapt and respond to feedback.

You'll be an excellent communicator with good English and confident Te Reo Māori pronunciation. Confidence using audio visual equipment is also desirable. 

You enjoy helping others - you're flexible, calm, and in no way daunted by the busy courtroom environment.

Mō mātou/About us

A great team culture is important at the Gisborne District & High Court. Our promise to you is that you can be yourself and bring your full self to work.

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• flexible work hours where possible
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $60,729 to $80,794 – the appointing salary will be based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here and complete an online application form by attaching your CV and cover letter. 

Applications close on Saturday 14th March; however, we will review CVs as they come in and invite successful candidates to interview before the close date. 

If you have any questions, please contact recruitment@justice.govt.nz

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