Court Registry Officer | Auckland City

Job Description

Te Haeata/The Opportunity

Two full time permanent and one full time fixed term (8 months) opportunities

Looking for a change and a new sense of purpose?  If you're an individual that has a passion for helping others and is organised, a strong communicator, has an eye for detail, is resilient and that thrives in a busy and fast-paced environment, then we'd love to hear from you. This is a great entry level position for individuals interested in working for the public sector.

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders, including defendants, witnesses, family members, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your responsibilities will include, but not be limited to:

• court taking – this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• customer service - all courts have an onsite Customer Service area that people can access for any court related matter. You will work to answer queries via face to face, phone, or email interactions.
• case management – this involves ensuring files are accurate, up to date, and progressing through the Justice System. This part of the role involves a large component of data entry.

Ō pūkenga/Skills and Experience

The successful candidate will need to have the following skills and attributes:

• detail orientated and observant – the court has many different processes and case information needs to be accurate
• self-aware – you'll understand our customers and will be confident working across a range of situations
• multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback
• resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes with a high volume of workload.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave
• an online professional development portal
• access to a variety of inclusive and proactive networks

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary 

The remuneration band for this role is $59,729 to $80,794 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Wednesday 23 July; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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