Court Registry Officer | Auckland Region

Job Description

We're seeking a talented and dedicated individual to join our exceptional team as Family Court Registry Officer in Tāmaki Makaurau/Auckland!

Te Haeata/The Opportunity

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

The tasks required in the CRO role include but is not limited to:

• court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court,
• case Management – taking responsibility for ensuring that the Judiciary and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner,
• customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods,
• Travel within the Courts may be required therefore must have a full clean New Zealand driving licence.

Ō pūkenga/Skills and Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

• detail orientated and observant – the court has many different processes and case information needs to be accurate,
• self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations,
• multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly,
• willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital,
• resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's tust in the law of Aotearoa, New Zealand.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As a Court Registry Officer this includes exercising Deputy Registrar Powers.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated.

Ngā painga o tēnei wāhi mahi/What's great about working here

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave,
• flexible work hours where possible,
• an online professional development portal,
• access to a variety of inclusive and proactive networks.

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Utu ā-tau/Salary

The remuneration band for this role is $59,729 to $80,794 while the appointing salary will be based on skills and experience.

Tono mai/Apply

You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on the 20 May however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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