Court Registry Officer | Northland

Job Description

Court Registry Officer – Permanent, Full Time – Whangarei District Court

Te Haeata/The Opportunity

Work in a team where you'll support the day-to-day operations of the court by managing cases and working with different customers.

• work with a range of stakeholders who interact with the court,
• deliver a service with high accuracy and professionalism,
• exercise Deputy Registrar powers.

This is a great chance for you to be part of the team at the Whangarei District Court in Whangarei. If varied work, a great team environment and the chance to make a positive impact on people's lives appeals, then this is the job for you.

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, Lawyers, and Police Officers. You need to be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Your main responsibilities will include:

• Court Taking – this is the facilitating the running of the court. This includes introducing Judges (in English and Te Reo Māori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Customer Service - all courts have an onsite Customer Service area or hub that customers can access for any court related matter. You will work to answer customer queries via face to face, phone or email interactions.
• Case Management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry where a high level of attention to detail is a must!

Ō pūkenga/Skills and Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, returning to the workforce, have a passion for working with customers this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

• Detail orientated and observant – the court has many different processes and case information needs to be accurate,
• Self-aware – you'll understand our customers and will be confident working across a range of situations,
• Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly,
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback,
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume,
• The successful applicant may be required to travel and work in other regional courts. Due to this a full clean NZ Drivers licence is required.

Ngā painga o tēnei wāhi mahi/What's great about working here

Creating a continuous learning environment is important to us. As the successful applicant, you will bring a drive for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including be able to exercise Deputy Registrar Powers.  

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

We offer you a range of benefits to support your wellbeing and help make the Ministry a great place to be. These include:

• 4.4 weeks holiday leave,
• flexible work hours where possible,
• an online professional development portal,
• access to a variety of inclusive and proactive networks.

See our full range of benefits here.

With a wide range of jobs, you also get the chance to gain a variety of skills and experience while developing your career.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Utu ā-tau/Salary

The remuneration band for this role is $59,729 to $80,794, while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.

Tono mai/Apply

You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Only applicants with the right to work in New Zealand and a full, clean drivers licence will be considered for this position.

Applications close on 18 May 2025; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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