Court Registry Support Officer, Auckland District Court | Auckland Region

Job Description

Te Haeata/The Opportunity

Work in a team where you'll support the day to day operations of the court by supporting the administration function and providing customer service.

• Support the jury service function.
• Provide support and advice to our diverse customer base.
• Manage the archiving and filing of court records.

As a Court Registry Support Officer your day will involve you engaging with our customers, including Lawyers, Judges, and the public – whether it be over the phone or face to face. You'll work closely with Court Registry Officers and support them while they take Court and manage case files.

Day to day you will be responsible for:

• Providing timely and efficient customer service
• Supporting Judges and Court Registry Officers both in and out of the courtroom
• Supporting jurors for trial hearings
• Providing general administrative support for Court Registry Officers, including photocopying, scanning, and filing
• Managing the incoming and outgoing mail
• Managing evidence exhibits
• Accounts payable
• Data entry

No candidate will meet every single desired qualification. If you have experience that looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

Ō pūkenga/Skills and Experience

To be successful, you will need to be:

• Detail orientated and observant – the court has many different processes and case information needs to be accurate
• Self-aware – you'll understand our customers and will be confident working across a range of situations
• Able to multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback

You will have Proven Customer Service experience and a current driver's licence.

Ko wai mātou/Who we are

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to strengthening people's trust in the law of Aotearoa, New Zealand.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities, and religions. 

Utu ā-tau/Salary

The salary band for this role is $54,343 to $74,416. Starting salary of the successful candidate will be based on their skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on 16 January 2025; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz