Court Registry Officer, Hawera District Court | Taranaki

Job Description

Te Haeata/The Opportunity

We are looking for a talented individual to come join our District Court as a Court Registry Officer in Hawera.

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

The tasks include but are not limited to:

• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom, Chambers and general administration of the court.
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.
• Case management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

Ō pūkenga/Skills and Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, returning to the workforce, have a passion for working with customers this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be:

• Detail orientated and observant – the court has many different processes and case information needs to be accurate;
• Self-aware –our customers are unique, and you will be confident working, both individually and as a team, across a range of situations;
• Able to multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and take onboard feedback.
• Resilient – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

Mō mātou/About us

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

We deliver people centred services to provide access to justice for all. Te tuku ratonga ā-tangata kia āhei atu ai te katoa ki te ture.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As a Court Registry Officer this includes exercising Deputy Registrar Powers. 

As an organisation we empower our people with building their wellbeing knowledge, offering a range of wellbeing tools and support.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.  

Utu ā-tau/Salary

The appointing salary for this role will be between $58,729 and $80,794 based on skills and experience.

Tono mai/Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description at the bottom of this advert, as well as complete an online application form by attaching your CV and cover letter.

Only applicants with the right to work in New Zealand will be considered for this position.

Applications close on Sunday 5 May 2024; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz  

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