Court Registry Officer | Auckland Region

Job Description

Court Registry Officer

South Auckland Family Court

Want to make an exciting difference in your community? Join our amazing team at the Ministry of Justice!

At Justice you can work directly with judiciary, stakeholders, and whanau in our community to deliver people-centred justice services in the Family Court.

So why work for Justice? Check out what our kaimahi say here.

Te whiwhinga mahi/The Opportunity

A Courts Registry Officer is critical to the successful daily operation of the district court and makes a huge positive difference in the lives of whanau in our communities in the following exciting ways and not limited to:

• Facilitating the smooth delivery of court hearings through Court Taking, which includes announcing the judges entry into court (in English and Te Reo Māori), calling cases and general administration of the court.
• Ensure court participants matters progress in a timely manner through the court process by effective Case Management activities.
• At Justice we have a no wrong door policy, using plain language you will interact with court users “kanohi ki te kanohi” (face to face), over the phone or by email to provide solutions focussed Customer Service on any matter.
• Working hours from 8.00am-5.00pm Monday – Friday

He pūkenga tou/Skills and Experience

We want you to have a strong desire to serve the New Zealand public and deliver a high standard of customer service. Our communities are diverse and so are our court participants and our justice kaimahi (workforce) so we want you to bring your ability to work and collaborate with all kinds of people.

You don't need to have experience working in the Justice Sector, but you'll need great communication skills, a passion for helping your community and the ability to multi-task. A people centred and empathetic communication style is highly beneficial. The role itself requires you to have high attention to detail and the willingness to continuously improve and learn.

A full NZ Drivers' license is mandatory for this role.

Ko wai mātou/Who we are

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our teams through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

Providing you with the opportunity to take your career where you'd like to be is important to us. We can offer learning and professional development opportunities within Te Tāhū o te Ture and Aotearoa's Justice Sector.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

He aha ngā painga o tēnei mahi mōu/Why you will enjoy working here

Benefits:

• Contributions to prescriptions for glasses
• Online professional development portal
• Access to a variety of inclusive and proactive networks, including Pasifika, Māori, Rainbow and Women's.
• Free and confidential counselling sessions

Utu ā-tau/Salary

The remuneration band for this role is $56,729 - $78,441 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on the 1 October 2023; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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