Coronial Case Manager | Wellington Region

Job Description

Coronial Services Case Manager – Permanent full time based In Wellington (40 hours per week) however remote applicants will be considered if suitable.

Te whiwhinga mahi/The Opportunity

As a Coronial Services Case Manager, you will be based in Wellington and will work alongside a resident Coroner.  You will be responsible for co-ordinating all matters referred to the Coroner in the Northern Region. On occasion, there may be times when you are called upon to assist on other matters or other Coroners outside your region.

This is a challenging and interesting role that will allow you to utilise your administrative experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class Coronial Service.

These key responsibilities will include

• gathering all inquiry information and reports both physical and electronic and be able to present the information to the Coroner concisely
• case management of large volumes of electronic files (while keeping a physical files)
• maintaining our electronic database (CMS) is up to date, complete and accurate.
• liaising and providing information to stakeholders and Government Agencies our interested parties, Police and others.
• contribute to monitoring and reporting on the Coronial Services Unit activities
• ability to arrange and support your Coroner to conduct a preliminary hearing or court take an inquest

He pūkenga tou/Skills and Experience

We are looking for people with:

• A natural empathy with people/families
• Excellent written and verbal communication skills
• Excellent office-based IT skills
• A strong background in case management or similar work experience
• A can-do attitude, flexibility and a supportive team player
• An interest in the work of Coronial Services

You will have strong interpersonal skills that will support your work with the Coroners, but also be capable of dealing with distraught family members in sensitive circumstances. An ability to communicate with people from diverse backgrounds is essential.

You will be expected to provide excellent and highly organised case management support to our Coroners. You will need to build and maintain excellent relationships with both internal and external stakeholders.

If you have the following key skills, then we would like to hear from you:

• work effectively and calmly in stressful situations
• be able to handle viewing graphic coronial material
• have excellent written and verbal communication skills
• highly organised, able to prioritise and multi task
• exceptional record-keeping skills with accurate typing and data entry
• a good working knowledge of Word and Excel
• ability to work both with direction and independently
• relevant previous experience from any other similar roles

This is a challenging role that will allow you to utilise your empathy, case management experience, people and relationship management skills to a high level and be part of the team that provides New Zealanders with a first-class Coronial Service.

Ko wai mātou/Who we are

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

He aha ngā painga o tēnei mahi mōu/Why you will enjoy working here

Benefits:

• Contributions to prescriptions for glasses
• Online professional development portal
• Access to a variety of inclusive and proactive networks, including Pasifika, Māori, Rainbow and Women's.
• Free and confidential counselling sessions

Utu ā-tau/Salary

The appointing salary for this role will be between $63,066 - $87,387 based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on the 24th of September; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz

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