Court Registry Officer- Gisborne | Gisborne

Job Description

Court Registry Officer- Gisborne District Court  

Permanent Full- Time

Te whiwhinga mahi/The Opportunity

We are looking for a talented individual to come join our Court as a Court Registry Officer.

Court Registry Officer - in this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers as well as other members of the judiciary.

The tasks include but are not limited to:

• Court Taking – this is the facilitation of running the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom, Chambers, and general administration of the court.
• Customer Service – interacting with customers on any court related matter. Customer queries can come in via face to face, phone or email interactions – so you will need to be confident with all methods.
• Case management – this involves ensuring files are accurate and up to date. This part of the role involves a large component of data entry.

 He pūkenga tou/Skills and Experience

With pride in your work, you will strive to deliver a service to our customers with high accuracy and professionalism.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, returning to the workforce, have a passion for working with customers this is your chance to join us on our journey to deliver people centred justice services for all.

To be successful, you will need to be

• Detail orientated and observant – the court has many different processes and case information needs to be accurate;
• Self-aware –our customers are unique, and you will be confident working, both individually and as a team, across a range of situations;
• Multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and take onboard feedback.
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

 Ko wai mātou/Who we are

At the Ministry of Justice, we deliver people centred services to provide access to justice for all. Te tuku ratonga ā-tangata kia āhei atu ai te katoa ki te ture.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role. As a Court Registry Officer this includes exercising Deputy Registrar Powers. 

As an organisation we empower our people with building their wellbeing knowledge, offering a range of wellbeing tools and support.

Gisborne District Court is one of the first tranche locations for the Te Ao Mārama Kaupapa,  a new vision for the District Court.

In November 2020, Chief District Court Judge, Judge Heemi Taumaunu, announced Te Ao Mārama, his vision for change for the District Court. This vision has been developed as the District Court's response to longstanding intergenerational calls for change to the justice system and District Court. The concept Te Ao Mārama means ‘the world of light' or moving from the dark to the enlightened world. The vision is about an enlightened world where all people can come to court to seek justice and be seen, understood and meaningfully participate.

The change Te Ao Mārama creates will see the District Court become more equitable, people-centred, and better serving of its communities.

Joining Te Tāhū o te Ture means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

Utu ā-tau/Salary

The remuneration band for this role is $56,729 - $78,441 – Appointing salary will be based on skills and experience.

 Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. 

• Only applicants with the right to work in New Zealand will be considered for this position.

Applications close on the 25th of September 2023; however, we will be reviewing CVs as they come in and inviting successful candidates to interview before the close date.

Only applicants with the right to work in New Zealand will be considered for this position.