Court Registry Officer - Auckland DC | Auckland City

Job Description

Court Registry Officer

Auckland District Court - Criminal

Permanent, Full Time

Te whiwhinga mahi/The Opportunity

A Courts Registry Officer is critical to the successful daily operation of the district court and makes a huge positive difference in the lives of whanau in our communities in the following exciting ways and not limited to:

• Facilitating the smooth delivery of court hearings through Court Taking, which includes announcing the Judges entry into court (in English and Te Reo Māori), calling cases and general administration of the court
• Ensure court participants matters progress in a timely manner through the court process by effective Case Management
• At Justice we have a no wrong door policy, using plain language you will interact with court users “kanohi ki te kanohi” (face to face), over the phone or by email to provide solutions focussed Customer Service on any matter

This position is set within our Criminal jurisdiction, however you will also be trained and asked to step in within other jurisdictions at the Court.

A full, clean drivers license is required as you may have to travel between Courts in the region.

He pūkenga tou/Skills and Experience

Wea re looking for someone with experience in customer service, both in front line and written capacities. With these strong interpersonal skills, you will be able to confidently address large groups of people, as well as act with tact and discretion. We are looking for someone who has a high level of resilience, flexibility within the workplace and is self-driven.

The ability to speak a second language may also be of advantage.

To be successful in this role you will:

• Be highly organised and able to switch between priorities quickly
• Have strong standard of written and oral communication
• Have a strong level of ITC literacy
• Have an understanding and appreciation of cultural issues and concerns in particular Tikanga Maori

 No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

Ko wai mātou/Who we are

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our team here in Kaikohe through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

He aha ngā painga o tēnei mahi mōu/Why you will enjoy working here

Benefits:

• Contributions to prescriptions for glasses
• Online professional development portal
• Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's.
• Free and confidential counselling sessions

Utu ā-tau/Salary

Salary Range: The remuneration band for this role is $56,729 to $78,441 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Monday 31 May 2023, however we will be reviewing CV's as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz