Court Registry Officer | Hawkes Bay

Job Description

Court Registry Officer – Hastings, Hawkes Bay

• Hastings District Court
• 1 x Permanent Full-time position
• 1 x 12 Month Fixed Term Full-time position 

Work in a team where you'll support the day to day operations of the court by managing cases and working with different participants.

• Work with a range of stakeholders who interact with the court
• Deliver a service with high accuracy and professionalism
• Exercise Deputy Registrar powers.

Te whiwhinga mahi/The Opportunity

As a Court Registry Officer, you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders including defendants, witnesses, family members, Oranga Tamariki, Lawyers, and Police Officers. You will be able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary. You will manage your own caseload of files and ensure their timely and efficient progression through the court process.

Your main responsibilities will include:

• Court Taking – this is facilitating the running of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, and general administration of the court.
• Customer Service – the Court operates a public counter where court participants file documents and make enquiries for any court related matter. Here you will receive documents and answer participant queries via face to face, telephone or email interactions.
• Case Management – this involves communicating with lawyers and judges, ensuring files are accurate and up to date and setting cases down for court hearing time. This part of the role involves a large component of data entry.

He pūkenga tou/Skills and Experience

To be successful in the role you will need to be:

• Detail orientated and observant – the court has many different processes and case information needs to be accurate
• Self-aware – you'll understand our customers and will be confident working across a range of situations
• Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback. You may also, at times, be required to travel to other centers within Aotearoa New Zealand for training
• Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume
• Drivers Licence – you will be required to travel to Hawkes Bay hearing courts and other off-site venues so a clean full New Zealand drivers licence is required.

Our participants are diverse, and our workforce reflects this. This role would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with people or looking for a new challenge this is your chance to join us on our journey to deliver people centered justice services for all.

Ko wai mātou/Who we are

At Tāhū o te Ture – the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role including the ability to exercise Deputy Registrar Powers.  

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

Utu ā-tau/Salary

The appointing salary for this role is between $52,729 amd $74,441 based on skills and experience.

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter. Only applicants with the right to work in New Zealand will be considered for this position.

Applications close on 28 March 2023, however we will be reviewing CV's as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz.