Court Registry Officer | Southland

Job Description

Court Registry Officer - Queenstown District Court (Permanent Full Time Position)

Te whiwhinga mahi/The Opportunity

We are seeking a talented individual who is looking to challenge themselves in a fast pace, demanding and often changing environment whilst retaining a professional manner, to join our team as a Court Registry Officer at the Queenstrown District Court. 

In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.

Core responsibilities include but is not limited to:

• Court Taking – facilitating the smooth operation of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
• Case Management – taking responsibility for ensuring that files are accurate and up to date and that the Judiciary and case parties have all the information they need. This part of the role involves a large component of data entry.
• Customer Service – we have a customer service centre that customers or participants can access for any court related matter however, customer service can be via face to face, phone or email interactions – so you will need to be confident with all methods.

He pūkenga tou/Skills and Experience

You will be able to demonstrate strong customer service skills, quality decision making, be solutions focused and have the personal confidence and resilience to adapt to a dynamic work environment.

Our customers are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centered justice services for all.

To be successful, you will need to be:

• Detail orientated and observant – the court has many different processes and case information needs to be accurate
• Self-aware – our participants are unique, and you will be confident working, both individually and as a team, across a range of situations
• Multi-task – some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital
• Resilient – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.

No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!

Ko wai mātou/Who we are

At Te Tāhū o te Ture – the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Our team in the Queenstown District Court is full of bubbly, fun and strong communicators. We are close knit and enjoy working together, encouraging and inspiring each other with energy, enthusiasm and integrity.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.

Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions. 

He aha ngā painga o tēnei mahi mōu/Why you will enjoy working here

Benefits:

• Contributions to prescriptions for glasses
• Online professional development portal
• Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's
• Free and confidential counselling sessions
• If applicable please put working from home capability

Utu ā-tau/Salary

The appointing salary for this role will be between $52,729 and $74,441 based on skills and experience. 

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Applications close on Sunday, 26 March 2023, however we will be reviewing CV's as they come in and inviting successful candidates to interview before the close date.

If you have any questions, please contact recruitment@justice.govt.nz.