Court Registry Officer | Auckland Region
|Position Type:||Permanent Full Time|
|Attachments:|| Court Registry Officer PD 2021.pdf (PDF, 256KB)
|Application Close Date:||02-Apr-2023|
Court Registry Officer
Permanent and Fixed Term Opportunities
Tāmaki Makaurau Region
Te whiwhinga mahi/The Opportunity
We are looking for talented individuals looking to challenge themselves in a fast pace, demanding and often changing environment whilst being able to retain a professional manner, to join one of our teams across Tāmaki Makaurau as a Court Registry Officer. There are opportunities available across all Jurisdictions.
Our Why is incredibly important to us here at the Te Tāhū o te Ture, where focusing on and supporting our local communities drives us to make a positive difference in their lives. Where we are able to do this is within our Courts.
In this role you will work with a team responsible for the successful operation of the Court. You will liaise with multiple stakeholders who are interacting with the Justice system. This includes being able to communicate confidently with Judges within the courtroom and their chambers, as well as other members of the judiciary.
Core responsibilities include but is not limited to:
- Court Taking – facilitating the smooth operation of the court. This includes introducing Judges (in English and Te Reo Maori), working closely with them in the Courtroom and Chambers, managing jurors and general administration of the court.
- Case management – taking responsibility for ensuring that files are accurate and up to date and that the Judiciary and case parties have all the information they need. This part of the role involves a large component of data entry.
- Customer Service – we have a customer service centre that customers or participants can access for any court related matter however, customer service can be via face to face, phone or email interactions – so you will need to be confident with all methods.
He pūkenga tou/Skills and Experience
You will be able to demonstrate strong customer service skills, quality decision making, be solutions focused and have the personal confidence and resilience to adapt to a dynamic work environment.
Our customers and communities are diverse, and our workforce reflects this. This role is no different and would suit a variety of backgrounds. Whether you have an interest in the Justice system, have a passion for working with customers or looking for a new challenge this is your chance to join us on our journey to deliver people centered justice services for all.
To be successful, you will need to be:
- Detail orientated and observant – the court has many different processes and case information needs to be accurate;
- Self-aware –our participants are unique, and you will be confident working, both individually and as a team, across a range of situations;
- Multi-task –some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly;
- Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and maintain knowledge capital.
- Resilience – there are times when working in the courts, you will be working on sensitive cases and sometimes at high volume.
No candidate will meet every single desired qualification. If your experience looks a little different from what we have outlined and believe you can bring value to the role, we'd love to hear from you!
Ko wai mātou/Who we are
At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.
We are a friendly, exciting, and diverse group, and we are all great communicators and relationship builders. We encourage and inspire our teams through energy, enthusiasm, integrity, and a consistent focus on what is important – making the ministry a great place to be.
As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support, as well as job security for our staff.
Providing you with the opportunity to take your career where you'd like to be is important to us. We can offer learning and professional development opportunities within Te Tāhū o te Ture and Aotearoa's Justice Sector.
Joining Te Tāhū o te Ture means you will become part of an organisation that welcomes and supports people of all gender identities, ages, ethnicities, sexual orientations, disabilities and religions.
He aha ngā painga o tēnei mahi mōu/Why you will enjoy working here
- Contributions to prescriptions for glasses
- Online professional development portal
- Access to a variety of inclusive and proactive networks, including Pacifica, Māori, Rainbow and Women's.
- Free and confidential counselling sessions
Salary Range: The remuneration band for this role is $52,729 to $74,441 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.
Tono mai/How to Apply
- Online Interviews will be held, followed by in-person interviews
- Working hours from 8.00am-5.00pm, Monday – Friday
- Anticipated start date: When you are ready.
To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.
We will be reviewing CV's as they come in and inviting successful candidates to interview throughout the advertising process.
If you have any questions, please contact email@example.com