Case Manager | Wellington City

Job Description

Case Manager - Wellington Tribunals Unit

• Do you thrive in a fast-paced and ever-changing work environment?
• Do you enjoy occasional travel and meeting people?
• Are you passionate about providing excellent customer service?

Te āhuatunga a te tūranga/About the Role

As a case manager, you will take responsibility for ensuring that the Tribunal and case parties have all the information they need, and that logistics are in place to ensure cases are heard in a timely and effortless manner. 

You will be a people person with a clear and confident communication style and excellent liaison skills. You are, preferably, experienced in relating with people of many cultures, you will need to show sensitivity to the situation the case parties are in.

He pūkenga tou/Skills and Experience

You are a natural organiser with solid administrative experience and previous case management experience would be helpful, but not required. We are looking for someone with problem solving skills and a can-do attitude, including for the role's significant quantity of administrative work.  You will be adaptable, patient and calm in your approach.

You must have a full driver's clean licence and may need to travel for out of town hearings for up to 20 weeks per year.

Mō te tīma/About our Team

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Salary Range: The remuneration band for this role is $50,128 to $70,768 – while the appointing salary will be based on skills and experience, we are willing to pay higher in the band to attract strong candidates into this role.

Applications close on: 11^th July 2022

Our Ministry's top priority is the safety and wellbeing of its employees. We have a comprehensive range of health and safety protocols already in place across all our worksites to help keep our people safe from the effects of COVID-19. We strongly encourage and support all our people to be vaccinated and boosted against COVID-19.  Our current policy position is that vaccination is not a prerequisite for employment. However, while employed by Te Tāhū you will be bound by all policies, procedures and rules which are in effect at the time. This includes any future changes to our vaccination requirements.

If you have any questions, please contact recruitment@justice.govt.nz