Court Registry Support Officer - Auckland High Court | Auckland City

Job Description

Auckland High Court

Work in a team where you'llsupport the day to day operations of the court by supporting the administration function and providing customer service.

• Support the jury service function.
• Provide support and advice to our diverse customer base.
• Manage the archiving and filing of court records.

Te āhuatunga a te tūranga/About the Role

As a Court Registry Support Officer your day will involve you engaging with our customers, including Lawyers, Judges, and the public – whether it be over the phone or face to face. You'll work closely with Court Registry Officers and support them while they take Court and manage case files.

Day to day you will be responsible for:

• Providing timely and efficient customer service
• Supporting Judges and Court Registry Officers both in and out of the courtroom
• Supporting jurors for trial hearings
• Providing general administrative support for Court Registry Officers, including photocopying, scanning and filing
• Managing the incoming and outgoing mail
• Managing evidence exhibits
• Accounts payable
• Data entry
  

He pūkenga tou/Skills and Experience

To be successful, you will need to be:

• Detail orientated and observant – the court has many different processes and case information needs to be accurate
• Self-aware – you'll understand our customers and will be confident working across a range of situations
• Multi-task – you'll understand that some of our processes are repetitive, but you'll be able to manage conflicting priorities and move from one task to another quickly
• Willing to learn – legislation and processes in the courts is always changing and you will be able to adapt and respond to feedback
• Proven Customer Service
• Bring a working knowledge of the principles of the Treaty of Waitangi and the implications of these for the work of Te Tāhū o te Ture – Ministry of Justice

Mō te tīma/About our Team

At Te Tāhū o te Ture - the Ministry of Justice, we're committed to working together for a fair and safe Aotearoa.

Creating a continuous learning environment is important to us. As the successful applicant, you will bring your thirst for knowledge and improvement. You will have an individual training plan and be supported to carry out the role.

As an organisation we support our people with building their wellbeing knowledge and understanding offering a range of wellbeing tools and support.

Joining the Ministry of Justice means you will become part of an inclusive organisation that values you and the communities we serve. It's our promise to ensure our workplace is one where our people feel healthy and safe, supported and able to be themselves at work. We value respect as the foundation for building a positive workplace culture and one where diversity is welcomed and celebrated. 

Tono mai/How to Apply

To apply, click the Apply button below to be directed to our Careers Website. You can view a detailed position description here, as well as complete an online application form by attaching your CV and cover letter.

Salary Range: $48,184 to $56,136. Starting salary of the successful candidate(s) will be based on their skills and experience

Applications close on: 19^th May 2022

The Ministry's top priority is the safety and wellbeing of its employees. We already have existing protocols in place to provide a safe workplace. We're now strengthening those protocols with a COVID-19 vaccination policy requiring that all roles across Te Tāhū o te Ture are carried out by people who are fully vaccinated against COVID-19. All candidates are required to declare their COVID-19 vaccination status as part of the application process.

If you have any questions, please contact recruitment@justice.govt.nz