Service Designer | Wellington Region
|Position Type:||Fixed Term Full Time|
|Attachments:|| Job Description.pdf (PDF, 451KB)
|Application Close Date:||18-Oct-2019|
Our aim is to build a 21st century, people-centred justice system and Ministry of Justice. We are working towards a justice system that will make communities safer, maintain integrity and improve responsiveness, and maintain the civil and democratic rights of all New Zealanders.
Service Designer (12 months Fixed Term), Corporate & Digital Services, Technology Office, National Office
- Help teams build people centred ICT services
- Apply your design thinking skills to improve the Ministry's services
- Help embed design thinking in ICT
About the team & role
The Products & Services Design team works to design a better Justice experience.
We undertake strategic technology design, innovation design, and products & services design. The Service Designer is a key leader in these areas; ensuring that people are at the centre of our services.
We are currently seeking two Service Designers to join the Products & Services Design Team in the Ministry's Technology office. This is an influential leadership position in the team. Your experience, enthusiasm, initiative, ability to influence and deep understanding of design thinking will be critical to successful ICT delivery.
Your day to day work will be varied and include: providing advice to stakeholders, leading workshops, facilitating design processes, collaborating on solution design, consulting into delivery teams, and championing design thinking at the Ministry.
You will be based at the Ministry of Justice National Office in central Wellington. This is a full-time position.
Skills & Experience
To be successful in this role you will have the following skills and attributes:
- Substantial and demonstrable experience in service design, customer experience design and / or user experience design;
- Experience working in an ICT environment; collaborating with, consulting too, and influencing ICT delivery teams;
- A willingness to learn and to help others learn; • The resilience to champion new ways of working;
- Be an influencer and a servant leader; and
- Be self-motivated, self-managing, and a self-starter.
The salary range for the role is $114,887- $155,435.
APPLY by completing the application form and submitting your CV and cover letter through our Careers Website. You can also view a detailed position description at the site. For tracking purposes, all applications must be submitted via our online process.
Applications close on Friday 18 October 2019. We expect to run interviews in late October. If you have any questions, please contact Georgia Beck- Georgia.Beck@justice.govt.nz.